• Customer Service 101

    Have you ever had a really bad customer service experience?  I’m sure you have.  I could tell stories all day about the different kinds of customer service that I’ve experienced from very good to very bad.  But it’s always the very bad ones that get me riled up.  Like blood boiling riled up. *See end [...]

     
     
  • 8 Ideas for Blog Posts

    I’ve written about writers block in a couple of previous articles, along with some of my ideas for overcoming a block. For the past month, I’ve been compiling a list with some of my ideas to help you brainstorm when you’re fishing for a new or interesting idea. I hope this list helps you as [...]

     
     
  • Build up a Network of Bloggers

    When I first started out blogging, I was ever consumed with posting new and interesting articles on my sites.  I used to check my website every other second to see if I had a visitor, or even better, a commenter!  I had heard about developing relationships with others, but was naive to the significant role [...]

     
     
  • 5 Easy Blog SEO Tips

    For those of you that follow my blog on a daily basis, you know that SEO (search engine optimization) isn’t my main focus.  I’m a firm believer in writing quality posts for people, not for search engines.  In light of this fact, it would be foolish to completely ignore SEO.  Content should be first, with [...]